State Farm® Insurance Agent Lesley Owens

"Very nice and pleasant to deal with! Returned phone call the next day & also was able to communicate much easier via text! Overall great experience! I highly recommend this office and anyone on the entire team!"

"Lesley is always friendly, helpful, and quick to respond to any questions I have. She makes every interaction easy and stress‑free, and her professionalism truly stands out. I also really appreciate her support for our local community. Highly recommend her to anyone looking for an insurance agent they can trust."

"We have really appreciated Lesley and her staff. They are very friendly and make walking through the insurance game so much easier. They are all fantastic to talk to. Lesley is also a great supporter of the community, which speaks volumes. Thanks Lesley and staff for being amazing!"

"Great company always help me in a time of need!"

"Have been with Lesley Owens Agency for more than a decade and always receive prompt professional courteous service. Lesley Owens has always provided outstanding customer service. She is very informative in each available product and what's covered under each policy. I highly recommend her Agency for any insurance needs."

"My vehicle, parked in front of our house, was involved in a “hit and run”. Lesley Owens and her team at State Farm were incredibly helpful and professional throughout the entire process. They were responsive, answered all of my questions, and made everything easy to understand. It’s clear they genuinely care about their clients and work hard to provide excellent service. I wouldn’t hesitate to recommend this agency to anyone looking for an insurance team they can trust."

"I have both my life insurance and pet insurance through Lesley Owens State Farm, and I couldn't be happier with the service I've received. The entire team is always friendly, knowledgeable, and genuinely cares about making sure I have the right coverage for my needs. They took the time to explain all of my options, answered every question I had, and made the entire process easy and stress-free.

It's comforting to know that both my family and my pets are protected by a team I trust. Whenever I need assistance, they're responsive, professional, and always willing to help. I highly recommend Lesley Owens State Farm to anyone looking for outstanding customer service and an agency that truly puts its customers first!"

"Very friendly and knowledgeable staff. They always greet me with a warm welcome. Highly recommended! 😊"

"I can’t say enough great things about this State Farm office. Every interaction I’ve had has been professional, friendly, and incredibly helpful. They’ve always taken the time to answer my questions, explain my coverage, and make sure I understood my options instead of making me feel rushed.

When I needed help with a claim, they were responsive, knowledgeable, and genuinely cared about making the process as smooth as possible. It’s rare to find an insurance agent who is both highly knowledgeable and truly invested in their customers, but that’s exactly what you’ll find here.

Excellent customer service is hard to come by these days, and this office consistently goes above and beyond. I highly recommend them to anyone looking for an insurance agent who is honest, dependable, and always willing to help."

"Mrs Owen's team really went to bat for me. After the paper was done in the office. They kept looking and I was just notified they found 2 more discount for me.
Out standing."

"Like any large corporate entity, State Farm sometimes cannot provide the individual personal service that is sometimes required or desired, though its rates are more than competitive with other carriers. It has been my experience, and to my relief, that the team at Lesley Owens has been able to step up and provide that personal support in navigating the State Farm waters. I am more than grateful for their interventions when those moments arise."

"Lesley Owen’s State Farm Agency is always so helpful with all of my insurance needs. I recommend her to all of my friends and family!"

"I recommend Lesley and her wonderful staff in her two offices to everyone. They are always so helpful with all of my insurance and financial needs."

"The focus of this review is for my interaction with and the support of Ms. Trish Baker. The Owens agency is a reasonable State Farm agency. I have had no problems with them, but also have had no claims.
I do want to acknowledge what I consider to have been exceptional initiative and customer support by Ms Trish Baker.
Ms Baker stepped in when an on site inspector refused to go to the property to perform an inspection which was apparently required by their underwriter. The reason for the refusal was that, since there was no paved driveway through my hay field that separates the road from my house, the inspector was afraid she would get lost and not be able to find her way out. At least that was the rationale reported to me.
As a result, the burden fell to me, the property owner, to provide the information and photodocumentation required. Since I live 6 hours away from this property and visit their only periodically, it was important that I knew exactly what information and documentation would be needed in order to avoid additional trips.
Ms Baker jumped into action and made extensive inquiries, keeping me informed of her progress along the way. She subsequently provided me with specific detailed information on what was required as well as any actions I needed to take to assure compliance.
After completing everything and submitting the documentation to Trish, she immediately passed that on to the underwriter.
Without my having to follow up, Trish contacted me to inform me that the submission was complete and successful and that property was properly covered.
While I was annoyed that an inspector was "fearful" of driving across a driveway path in a hayfield, Trish was understanding, sympathetic, supportive, and positive throughout the process. I could tell she worked diligently to assure she was providing me with correct information while doing her investigation very efficiently.
I could not have asked for better service."

"I recently switched my auto and home owners to State Farm and Trish Baker has been exceptionally helpful. I would highly recommend this office and there team."

"I had a tree fall at my home on 5/7/26. My homeowners claim filing experience was not good. The removal of the tree was handled with no problems. The problem is that the fence below was damaged. So when I called the person at state farm told me she was sending me a camera link to go outside and take photos. She asked me to walk the fence line heel toe, heel toe . Which I took 20 steps because the tree was in the way. I told her that , she then responded what is your shoe size. I said 8 1/2 , so from that interaction the amount they paid was 486.53. This a true story. I was just stunned because I had never gotten an estimate from a fence company. I uploaded photos of the fence to the person handling my claim to let her know due to a family serious illness I would be getting an estimate from a fence company. She called me back and said the claim has been paid. I was so shocked . I just said ok. The more I thought it over. I decided to contact the local office to make a complaint. I don't anticipate anything changing but I'm sharing my disappointment as a long term customer. My husband had state farm as a teen so we just kept it once we married so we are long term customers. It's just not fair so that is why I'm sharing my very recent experience."

"Lesley Owens and her staff go above and beyond in every aspect. I would recommend them for all your insurance needs!!"

"Lesley and her entire staff in both offices have the best customer service and are so knowledgeable about all the products that State Farm offers. My family and I have been with State Farm for years and we trust Lesley with all of our insurance needs. I recommend Lesley to all of my family and friends."

"Lesley Owens entire insurance process was smooth, easy, and stress-free from start to finish. They were extremely knowledgeable, responsive, and took the time to explain every option clearly so I felt confident in my coverage decisions. You can tell they genuinely care about clients and go above and beyond to provide great service. If you’re looking for an honest, reliable, and professional insurance agent, I highly recommend!"

"Super satisfied with my experience with Joe Phillips @ Lesley Owen’s Office. Seamless and easy"

"Lesley Owens State Farm Agency is AWESEOME!!!! They are very reliable and are happy to help whenever I need it!"

"Lesley Owen’s Insurance has been such a great experience. Lesley is knowledgeable, responsive, and truly takes the time to explain everything so you feel confident in your coverage. Joe Philips was also incredibly helpful, friendly, patient, and quick to answer any questions I had. You can tell they genuinely care about their clients and go above and beyond. Highly recommend!"

"I walked into Lesley Owen’s State Farm office with no idea where to begin or what coverage I needed. Thankfully, Joe Philips was there to save the day. He listens to my concerns, and helped navigate this overwhelming process of getting the coverage I need to make sure I am protected. If you need any help with getting your insurance coverage squared away… Joe Philips is the person to go to!"

"Great people that comes with great service!! Glad to have my insurance with this agency"

"Lesley Owens and team made my experience smooth and easy. They are responsive and professional."